Introduction
Get started with Ticketping - AI Customer Support in Slack
Welcome to Ticketping Docs 👋
Ticketping lets your team run customer support directly from Slack.
There are two things you need to do before you can start:
- Install the Slack App → connect Ticketping to your workspace.
- Install the Chat Widget → add our widget to your product so customers can reach you.
The Slack app install is quick (any team admin can do it).
The Chat Widget requires a developer to add a small code snippet to your site or app.
Let's get started!